Cancellation Policy

Updated Cancellation Policy for Winter 2022/2023 and Summer 2023

Our cancellation conditions according to our General Terms and Conditions are valid.

Refund warranty: We guarantee you a FREE SHORT-TERM CANCELLATION within 14 days before arrival up to the day of arrival if:

arrival to and departure from Austria cannot be guaranteed during your travel period due to closure of the borders
your country of origin issues a travel warning/classification as a virus variant area for Serfaus-Fiss-Ladis / Tyrol / Austria, which affects your travel period and the associated quarantine obligations on the return journey, which cannot be circumvented by the status vaccinated, recovered or tested
your home country is classified as high-risk area quarantine is required when arriving in Austria
an official closure of hotels is ordered
an official closure of cable cars is ordered

All down payments will be reimbursed in full (no voucher).

We recommend purchasing travel cancellation insurance, especially now. In case of illness, including COVID-19, you and your next of kin are covered by the Europäischen travel insurance. Click on the links for details on COVID-19 coverage without surcharge, the general terms and conditions of travel insurance, and online travel insurance purchase.

Our Apartments & Rooms

3-Room Luxury

Sonne - No. 67

68 m² | 4-6 Persons

2 double bedrooms
1 additional sleeping option in one of the two double rooms
living room with pull-out double sleeper sofa
fully equipped kitchen
1 bathroom with shower and WC
1 bathroom with bathtub and WC
infrared cabin
large sunny panoramic balcony facing south

4-Room Luxury

Panorama - No. 66

92 m² | 6-8 Persons

3 double bedrooms
1 additional sleeping option in two of the three double rooms
living room with pull-out double sleeper sofa
fully equipped kitchen
1 bathroom with bathtub and WC
2 bathrooms with shower and WC
infrared cabin
large sunny panoramic balcony facing south and west

4-Room Luxury

Turmapartment - No. 69

90 m² | 6-7 Persons

3 double bedrooms - one of them in the tower
living room with pull-out double sleeper sofa
Lounge chair
fully equipped kitchen with oven
2 bathrooms with shower and WCs
infrared cabin
large sunny panoramic balcony facing south and west
exposed roof truss

3-Room Superior

Bergkristall - No. 71

63 m² | 4-6 Persons

2 double bedrooms
1 double sleeper sofa
kitchen with dining table
2 bathrooms with rain shower and WC
south-facing panoramic balcony upstairs
two floors with spiral staircase
separate outside entrance

2-Room Superior

Frommes - No. 68

36 m² | 2-4 persons

1 double bedroom (bed size: 160 cm)
living room with pull-out double sleeper sofa
fully equipped kitchen
dining table for 6 people
bathroom with rain shower and WC
2 flat screen cable HD TVs
north-facing balcony

Superior Double Bedroom

Fissblick - No. 13

22 m² | 1-2 persons

double bed – cot possible
bathroom with rain shower and WC
west-facing panoramic balcony
small table with 2 chairs
refrigerator

Triflweg 1

6533 Fiss

Tyrol | Austria

info@alpinsonnenresidenz.at

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